1. Shipping & Delivery Policy
a. We ship all the order on the same day as of the order (except for Sunday) placed before 4 PM, Monday to Saturday. For all the other orders, the shipping happens on the next day.
b. The orders for Gurgaon and Delhi will be delivered the same day of order placed before 4 PM, on all the days. For the orders to Metros, please allow 24-48 hours for delivery and for all the other places, the order may take 2-5 days, depending upon the coverage from our logistics partner.
c. The delivery charges are applicable @ INR 52 per 0.5 Kg for any order below INR 1000/-.
2. Returns Policy
a. We know the quality of our products and want you to be convinced. We are also looking for a long-term relationship with you and hence will go an extra mile to make sure that you acknowledge the healthy touch of mother nature.
b. If you do not like the quality of any product, please give us a call @ +91-8800798585 and we will be happy to make a replacement or cash back as per the T&Cs mentioned in the site. For any cash back, the delivery charges will be deducted.
3. Cancellations and Refunds
a. For cancelling your order please call at +91-8800798585 and quote your transaction ID/ order number. We will cancel your order as per the policy and if confirmed, you will receive an email confirming the same, within 1 hour of placing your request.
b. Since we are dispatching the Order on the same day as on the date of order, It is difficult to cancel the order, once placed. However you might still cancel the order within 2 hours of placing it.
c. If the order is canceled within 2 hours of placing, full amount will be refunded to your account. This might take few days and would depend upon our payment gateway partner. Ed after the dispatch.
d. If the order is canceled, the two way delivery charges will be deducted and refunded to the Buyer.